Privacy and security statement

The City of Moncton is committed to protecting the privacy of any personal information you may provide when visiting our Web site. Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it.

This privacy statement applies to interactions with the City of Moncton Web servers. It does not apply to any other Web site. Following is an overview of our Web site practices.

Personal information
When you visit City of Moncton Web sites, you do so anonymously - there is no need to tell us who you are. If you direct an enquiry to a City department, we will ask you to provide your name and mailing address and/or e-mail address for the purpose of responding to your enquiry. Only those who "need to know" will have access to the personal information provided.

Encryption technology protects personal information during transmission. A security icon will appear in either the lower left corner or, depending on your browser, the lower right corner of your browser window when you are in a secure portion of our website. Secure pages are not saved in temporary caches on a computer. Once you exit secure screens, those screens cannot be accessed again. If encryption is not available through a site, an alternative means of communication will be recommended.

The City Web server does not collect or retain your e-mail address in a database format although some Internet Service Providers may automatically include your e-mail address with your IP address (Internet Protocol).

Personal information is only disposed of according to a records retention schedule. To ensure personal information is unrecoverable, a utility program is used to remove the electronic data and any paper records generated are shredded.

Logging practices
The City of Moncton logs HTTP requests to the City Web server. These logs record the IP address of site visitors. An IP address is the number automatically assigned to the computer or to the ISP (Internet Service Provider) requesting a URL.

Our logging is passive and we don't use technologies such as "cookies" or "Web bugs" to maintain any information on site visitors. We do, however, use "cookies" to allow users to customize their online experience on certain portions of our website. Logged information, also known as clickstream data, is recorded in non-identifiable form and is used by City staff. Log files are archived and used for systems analysis, maintenance and site evaluation.

Comments?
We welcome any comments and suggestions about this site. Please contact us at webinfocoliseum@moncton.ca

If you have any questions about the City's Web site collection, use and disclosure practices, please contact info@moncton.ca.